Privacy Policy
Sacramento Food Bank & Family Services (SFBFS) is intent on protecting the privacy and security of your personal information. This Privacy Policy demonstrates our commitment to transparency.
You can use the SFBFS website without telling us who you are or revealing any personal information. However, there are times, such as when you make a donation, register to volunteer or sign up for our mailing list, that we will collect specific information. If you choose to provide personally identifiable data, you may receive future communications from us by mail, email, text or other channels.
This website uses data analytics to analyze usage trends, administer the site, track our users’ movements across our site for aggregate use and for marketing purposes. The data collected from this analytics program does not include personally identifiable information.
SFBFS uses third-party vendors to provide services on this website and in offline business operations. The information you submit on this site may be provided to those vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending mail, sending email, making phone calls, sending text messages, facilitating fundraising activities or processing credit card transactions) on our behalf.
Phone numbers provided to SFBFS may be contacted via text message as outlined in the rules set down for nonprofit organizations in the Telephone Consumer Protection Act (TCPA). Phone numbers gathered from donors or subscribers are only available to employees managing this information and to contracted service providers and vendors for the purposes of providing services relating to our communications with you.
Information Collection and Use
SFBFS does not sell, share, trade or rent donor or volunteer personal information with any third parties other than for marketing purposes and if compelled by a legal action. We will also never send electronic or physical communications of any kind on behalf of any other organization.
Information Sharing
SFBFS does not knowingly solicit data from or knowingly market to children under the age of 14 without the consent of a parent or guardian.
Privacy of Children
Although SFBFS operates secure data networks protected by industry standard firewalls and password protection systems, no internet transmission can be guaranteed 100% secure. While we take precautions to protect your data, you use this site and its services at your own risk. Furthermore, the SFBFS website may contain links to other websites. SFBFS is not responsible for the privacy practices of these sites.
Security
You may choose to opt-out of any and all manner of communication described above by contacting us directly at info@sacramentofoodbank.org. Alternatively, you can use the “Unsubscribe” link provided in each email to opt-out of our electronic communications and opt-out of receiving text messages at any time by texting the word “Stop.”
All opt-out requests will be honored, but it may take as many as 12 weeks for changes to be fully implemented.
Opt-Out
If you have questions about this Privacy Policy, please contact SFBFS at info@sacramentofoodbank.org.
Contact SFBFS
Although most changes are likely to be minor, we may change this Privacy Policy from time to time. We will always note the date of the last update at the bottom of this page.
Updated August 19, 2024